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Office Receptionist

Philadelphia, PA, USA Req #424
Thursday, August 27, 2020
Job Title: Office Receptionist
Department: Client Services
Reports to: Client Accounts Manager
FLSA Status: Non-Exempt

Position Summary: Serves as the first point of contact for the company, welcoming and directing both visitors and calls appropriately. Ideal candidates will be outgoing, personable, comfortable with technology, and eager to represent University Services well.

Responsibilities/Job Duties:
Average % of time split among daily duties
Responsibility
 
50% 
• Serve visitors by greeting, welcoming, directing and announcing them appropriately 
• Answer, screen, and forward any incoming phone calls while providing basic information when needed 
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)  
• Update appointment calendars and schedule meetings/appointments 
 
40%
• Perform other clerical receptionist duties such as posting outgoing mail, opening sorting, scanning/distributing incoming mail. 
• Performs other miscellaneous administrative tasks, as assigned (printing/prepping positives for MRO Signature and/or AMS Cards and/or mailing results).

10%
• Call for service, as needed, for printers/copiers/scanners, postage machines.
• Notify the building manager and service vendors of any issues (plumbing, pest control, electrical, light bulb replacement, ice machine etc.)
• Order Supplies, (office supplies, breakroom supplies, distribution supplies, etc.) 
• Ability to tidy and maintain the reception area and conference rooms and assist in organizing company lunches and events.

Qualifications Required:
• Working knowledge of Microsoft Office skills, particularly in Outlook, Excel, and Word
• Proven working experience in similar roles
• Professional appearance
• Solid communication skills, both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure

Education Required:
High school degree

Travel: None

Overtime: Little or no overtime required

Physical Working Conditions (ADA):
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is regularly required to talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms.  Employee must occasionally lift up to twenty - five (25) pounds.  Specific vision abilities required by the job includes: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 
• Work Environment: The noise level in the work environment is moderate

Other details

  • Pay Type Hourly
  • Philadelphia, PA, USA