Transportation Compliance Specialist

Brockville, ON, Canada Req #499
Thursday, February 11, 2021
Job Title: Transportation Compliance Specialist
Department: Transportation Compliance
Reports to: Site Leader
FLSA Status: Non-Exempt

Job Location:1245 California Avenue, Unit B
      Brockville, ON
      K6V 7N5

Position Summary:  
• Provide clients with ACE/ACI eManifest services. Submitting electronic manifests to CBP and CBSA
• Accurately and efficiently keys a client driver’s trip and fuel records
• Ability to work Shifts, including Evening Shifts, After Hours, Weekends

Qualifications required:
• High School Diploma
• Intermediate skill level in Microsoft Office Suite
• Strong communication skills, both verbal and written

Qualifications desired:
• Heavy data entry experience
• Experience with internet browsers and web-based applications
• Experience in the transportation industry

Essential Functions and Responsibilities:

• Prepare and Submit electronic manifests to CBP and CBSA
• Manage, track and follow-up on ACE/ACI along with any problems that may arise 
• Communicate through email and phone with clients and custom brokers
Fuel Tax:
• Identifies and employs the proper method to enter all trip and fuel records assigned
• Carefully examines documents, anticipates common errors, and corrects them before entering data
• Identifies issues within the trip and/or fuel record that affect the accuracy of the data used for a company’s tax return
• Verify data entry accuracy and completeness 
Crossover Functions and Responsibilities:
• Perform related clerical duties such as word processing, maintaining filing and record systems, faxing and photocopying
• Maintain and update spreadsheets 
• Handle a high volume of incoming calls daily
Nonessential skills and experience:
• Performs other related duties as assigned

Success factors/job competencies:
• Achievement Focus – sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, , recognizes and acts on opportunities, measures self against standards of excellence, and takes calculated risks to accomplish goals
• Business Ethics – upholds organizational values, inspires the trust of others, works with integrity and works ethically, treats people with respect, and keeps commitments
• Continuous Learning – assesses own strengths and weaknesses, seeks feedback to improve performance, pursues training and development opportunities, strives to continuously build knowledge and skills, and shares expertise with others
• Customer Service – displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve service
• Job Knowledge – is competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, displays an understanding of how the job relates to others, and uses resources effectively
• Quality – demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality
• Teamwork – balances team and individual responsibilities, exhibits objectivity and openness to others’ views, gives and welcomes feedback, contributes to building a positive team spirit, and puts the success of the team above one’s own
• Attendance and Punctuality – begins work on time, arrives at meetings and appointments on time, schedules time off in advance, keeps absences within guidelines, and ensures work responsibilities are covered when absent
• Quantity – meets productivity standards, completes work in a timely manner, strives to increase productivity, works quickly, and achieves established goals

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job the employee is regularly required to talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms.  Employee must occasionally lift up to twenty – five (25) pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: The noise level in the work environment is moderate.

Performance standards:
• Annual performance appraisal for non-exempt level
• Attainment of annual goals established between supervisor and incumbent

• Shift Premium available for hours worked on Weekends and Evening Shift

Other details

  • Pay Type Hourly
  • Max Hiring Rate $14.50
  • Brockville, ON, Canada