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Logistics Distrib. & Ops Systems Analyst

Kansas City, MO, USA Req #120
Friday, September 18, 2020

Position SummaryThe position is responsible for supporting the Kansas City Distribution Center systems, applications and hardware.  This role provides end-user support for PC’s, RF units, printers and network issues, as well as other administrative duties as assigned so end user can accomplish the facility’s goals. The Distribution and Operations Analyst is also responsible for assisting end-users with first level analysis and resolution and accurate logging of the incident in the incident management system. 


Work Environment:

Ability to work a flexible schedule based on business needs.  25% office environment and 75% manufacturing/distribution environment.

Essential Duties and Responsibilities

  • Provide local system support for SAP WM to solve day to day problems
  • Provide general software support to end-users
  • Liaison with corporate help desk to input and track incidents in Service Now
  • Apply diagnostic and troubleshooting skills to research and resolve PC, RF, printer and system issues
  • Assists with design, testing, implementation and training of new enhancements in SAP WM
  • Develop standard operating procedures and training materials for SAP processes
  • Serve as a training resource and mentor of SAP/IT skills to team
  • Interface with manufacturing, distribution, customer service and transportation teams to ensure on-time shipping and all customer requirements are met
  • Apply lean principles and tools to continually improve operations
  • Maintain work areas in a neat and orderly condition in accordance with the Visual Management and 5S Standards
  • Support site to achieve monthly thru-put goals & KPI’s to provide excellent customer service

Required Experience:

  • Bachelor’s degree preferred or equivalent work experience
  • 2+ years of experience with a warehouse management system
  • Experience with Warehouse Management Systems, preferably SAP
  • Strong Computer skills proficient at Microsoft Excel, Word, Power Point
  • Experience with RF units and thermal label printers
  • Results oriented and experience with problem solving tools with direct involvement in one or more of the following, Six Sigma, Lean Manufacturing
  • Analytical skills to include problem identification and resolution
  • Strong communications skills – written and verbal

Other details

  • Job Family Manufacturing and Operations
  • Job Function Supply Chain
  • Pay Type Salary
  • Kansas City, MO, USA