Customer Service - Customer Service Representative
Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling and processing within established policies, procedures and directives
Maintain relationships and favorable contacts with assigned accounts.
Meet all assigned responsibilities and goals.
Participate in cross-functional teams and team projects.
Perform other duties as assigned by the Supervisor of Customer Care.
Owns the customer experience throughout the entire lifecycle of the relationship
Minimum of one (1) year of Customer Service experience required
High School Diploma or General Education Degree (GED)
Basic understanding of telephony concepts, practices, and procedures.
Ability to coordinate with various levels of management within different functional areas.
Experience with MS Office Suite.
Excellent verbal and written communication skills.
Ability to work within a team environment.
For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455.
All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.
- Pay Type Hourly
- Travel Required No
- Travel % 0
- Telecommute % 100
- 3319 Anvil Pl, Raleigh, NC 27603, USA
- 763 Corporate Cir, New Cumberland, PA 17070, USA